Privacy
This page explains what information this website receives and how it is used.
Information you provide
If you send a stay request, we may receive your name, email address, phone number, requested dates, guest and pet counts, and any notes you choose to provide. We use that information only to answer your inquiry, evaluate the requested stay, and communicate next steps.
Information collected automatically
Our hosting provider may process standard request data such as IP address, browser type, requested pages, timestamps, and security signals to deliver and protect the website. We do not use advertising cookies or sell personal information.
Service providers
The site is hosted through Cloudflare. Property and stay operations may use Hostaway, and future payments may use Stripe. Those services process information under their own privacy terms when you interact with them. Map tiles are provided by OpenStreetMap when the location map loads.
Retention and sharing
Inquiry information is kept only as long as reasonably needed to respond, maintain business records, prevent misuse, and meet legal obligations. We do not sell it. We may share it with service providers that help operate the property or website, or when required by law.
Your choices
You may ask what personal information we hold about you, request a correction, or ask us to delete information where retention is not required. Email [email protected].
About this site
The Bear’s Den website is presented by Epic Stays Marketing for this Ludlow property. Questions about a stay are answered by the property’s host team; website and privacy questions can be directed to the email above.